Contact us
Further information or hard copies of the Prospectus, the Key Investor Information Document (KIID) or reports and accounts may be obtained free of charge from the local Paying Agent or the Custodian and Administrator.
Paying Agent
BNP Paribas Securities Services, Paris
Zurich branch
Selnaustrasse 16
CH-8002 Zurich
Custodian and Administrator
Citibank Europe Plc Luxembourg branch
31 Z.A. Bourmicht
L-8070 Bertrange
Grand Duchy of Luxembourg
+352 451414328
[email protected]
Complaints
We take customer satisfaction seriously and aim to achieve a high level of customer service. If you are dissatisfied with the service we’ve provided, please submit any complaints to the Administrator Citibank Europe Plc Luxembourg branch at 31, Z.A. Bourmicht, L-8070 Bertrange, Grand Duchy of Luxembourg or by telephone +352 451414328 or email [email protected] and the Administrator will respond to any enquiry or complaint.
Under the circumstances where performance-related complaints are received, the Administrator will forward the complaint to the Investment Manager Jupiter Asset Management Limited, The Zig Zag Building, 70 Victoria Street, London SW1E 6SQ, United Kingdom for a response.
The complaints handling policy established by Jupiter Asset Management International S.A, the Management Company for the Jupiter Global Fund SICAV, is available below.