Contact us
For further information about Jupiter Asset Management and our range of products and investment capabilities, please contact:
Administration and dealing services for Jupiter Asset Management Series (JAMS)
Mail: Jupiter Asset Management Series (JAMS),
C/O Citibank Europe Plc,
1 North Wall Quay, Dublin 1, Ireland
General enquiries: +353 1 622 4499
General enquiries fax: +353 1 622 4498
Email: JAMTA@citi.com
To speak to our client services team, please contact us on +44 207 332 7524.
Complaints
We take customer satisfaction seriously and aim to achieve a high level of customer service. If you or your client are dissatisfied with the service provided, please contact us.
Alternatively, you or your client can submit any complaints to the Administrator Citibank Europe Plc Luxembourg branch at 31, Z.A. Bourmicht, L-8070 Bertrange, Grand Duchy of Luxembourg or by telephone +352 451414328 or email citiluxta.jupiter@citi.com and the Administrator will respond to any enquiry or complaint. Under the circumstances where performance-related complaints are received, the Administrator will forward the complaint to us.
The complaints handling policy established by Jupiter Asset Management International S.A, the Management Company for the Jupiter Global Fund SICAV, is available below.
JAMI Complaints Handling Policy