How to switch, transfer, convert

Find out how to switch, transfer or convert Jupiter's funds.

How to transfer to another person (Unit trusts/OEICs)

You will need to complete a stock transfer form. Separate stock transfer forms are needed for each person you are transferring to and each fund being transferred. If the person you are transferring to doesn’t already hold an account with us, they will need to complete a unit trust application form.

The completed forms will need to be sent to us at Jupiter Customer Services, PO Box 10666, Chelmsford, CM99 2BG or uploaded via our online portal, ‘My Account’.

 

How to switch funds

You can switch:

  • Using our online portal, ‘My Account’ (available for unit trusts and ISAs)
  • In writing by completing an application form (switch application form) or sending us a signed instruction detailing your name, address, unitholder number, details of the amount and funds involved. You will need to confirm you have read the Key Investor Information Document(s) (KIIDs) for the fund(s) and share class you are switching into, the Supplementary Information Document (SID) and the Terms & Conditions. The instruction will need to be sent to us at Jupiter Customer Services, PO Box 10666, Chelmsford, CM99 2BG our or uploaded via our online portal, ‘My Account’.  
  • Over the telephone by calling 0800 561 4000 (switches from funds within our Merlin range to funds outside of our Merlin range need to be done in writing or by fax) between 9am and 5:30pm Monday to Friday
  • By faxing your application form/instruction to 0800 561 4001

Depending on your own financial situation, a switch could result in a liability to Capital Gains Tax.

If you are switching out of one of our funds in the Merlin range, we will sell the relevant holding at the next valuation point following receipt of your instruction and then use the proceeds to buy into the new fund at the first valuation point after that. You will therefore be out of the market for one working day.

If you hold an OEIC, you will not be able to switch to another fund within the OEIC unless you already hold that fund but you will be able to switch to a Unit Trust.

 

How to transfer an ISA

From another ISA provider to Jupiter

You can transfer your ISA investment from another ISA manager to us by completing our  ISA transfer form and posting it to us at Jupiter Customer Services, PO Box 10666, Chelmsford, CM99 2BG.  We are dependent on the previous ISA manager for receipt of the settlement, which can take up to 30 days.

From Jupiter to another provider

Please contact the other provider to initiate the transfer.

How to switch products

From a unit trust to an ISA

You can switch:

The completed forms will need to be sent to us at Jupiter Customer Services, PO Box 10666, Chelmsford, CM99 2BG or uploaded via our online portal, 'My Account’.

From an ISA to a unit trust

You can switch by completing a unit trust application form along with a signed covering letter confirming that you want to sell your ISA to fund your unit trust.  These will need to be sent to us at Jupiter Customer Services, PO Box 10666, Chelmsford, CM99 2BG or uploaded via our online portal, ‘My Account’.

The following information will need to be included – your name, unitholder number, details of the fund you are switching from and to, and the monetary amount/number of units.

We will sell your ISA at the next valuation point following receipt of your instruction and then use the proceeds to buy into a unit trust at the first valuation point after that. You will therefore be out of the market for one working day.

Please note that you will lose your tax benefits on the ISA when you switch out of it.

From a unit trust/ISA to an OEIC

You are not able to switch a unit trust/ISA into an OEIC unless you already hold that fund in which case you can do it:

Depending on your own financial situation, a switch could result in a liability to Capital Gains Tax.

From an OEIC to a unit trust

You can move your holding from an OEIC to a Unit Trust by completing a Switch application form. This will need to be posted to us at Jupiter Customer Services, PO BOX 10666, Chelmsford, CM99 2BG or uploaded via our online portal, ‘My Account’

We will sell your OEIC at the next valuation point following receipt of your instruction and then use the proceeds to buy into a Unit Trust at the first valuation point after that. You will therefore be out of the market for one working day and will not be exposed to any gains or falls in the market during this period.

Depending on your own financial situation, a switch could result in a liability to Capital Gains Tax.

How to switch between income and accumulation

You can convert from income to accumulation units/shares or vice versa by:

  • completing a unit type conversion form and sending it to us at Jupiter Customer Services, PO Box 10666, Chelmsford, CM99 2BX. Alternatively, it can be uploaded via our online portal, ‘My Account’
  • over the telephone by calling 0800 561 4000
  • faxing your application form to 0800 561 4001

You will need to confirm that you have read the Key Investor Information Document(s) (KIIDs) for the fund(s) and share class you are switching into, the Supplementary Information Document (SID) and the Terms & Conditions. If you choose to invest into income units/shares, you will need to provide us with details of your bank or building society account otherwise the investment will be placed into accumulation units/shares.

If we are unable to verify your bank account electronically, we will write to you to request proof of your bank account.