Contact us
For further information on any aspect of Jupiter’s institutional offering please contact:
Tom Gardner
Co-Head of Global Institutional
Tel: 020 3817 1703
[email protected]
Alicia McInnes
Sales Support Executive
Tel: 020 3817 1345
[email protected]
Tom Gardner
Co-Head of Global Institutional
Tel: 020 3817 1703
[email protected]
Alicia McInnes
Sales Support Executive
Tel: 020 3817 1345
[email protected]
Dedicated institutional team
We attach great importance to providing our clients with an excellent level of client service. As such we have a dedicated and highly experienced client service team who pride themselves on partnering with our institutional clients and advisors to meet their needs. Our institutional client service model is flexible and can be tailored to meet the specific requirements of our clients.
For general enquiries, please contact [email protected].
Complaints
We take customer satisfaction seriously and aim to achieve a high level of customer service. If you are dissatisfied with the service we’ve provided, please contact us using the details above. Alternatively, you can email us at [email protected].
If your client is not satisfied with the way we’ve handled their complaint, they can refer it to the Financial Ombudsman Service:
The Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Tel: 0800 023 4 567 or 0300 123 9 123
Email: [email protected]
Website: www.financial-ombudsman.org.uk